Terms of Service

About Us

Littleton Pipe Rescue is a local plumbing company based at 8214 S Wadsworth Blvd, Suite E412, Littleton, CO 80128. We provide burst pipe repair and related plumbing services across Littleton CO and surrounding areas.

Throughout these Terms, "we," "us," and "our" refer to Littleton Pipe Rescue. "You" and "your" refer to any person using our website or requesting our services.

Use of Our Website

Our website is provided for informational purposes to help homeowners learn about our services and contact us for plumbing help. By using our site, you agree to the following.

Acceptable Use

You agree to use our website only for lawful purposes and in a way that does not:

• Violate any applicable local, state, or federal law
• Infringe on the rights of others
• Transmit any harmful code, viruses, or malware
• Attempt to gain unauthorized access to any part of our site or systems
• Scrape, copy, or republish our content without written permission
• Use automated tools to access our site in ways that overload our servers

Content Ownership

All content on our website, including text, images, logos, graphics, and layout, is the property of Littleton Pipe Rescue or our content providers. This content is protected by copyright and other intellectual property laws.

You may view and print pages from our site for personal, non-commercial use. Any other use requires our written permission.

Website Availability

We work to keep our website available 24/7, but we do not guarantee uninterrupted access. The site may be unavailable for maintenance, updates, or reasons beyond our control. We are not liable for any inconvenience caused by downtime.

About Our Services

We provide plumbing services including but not limited to:

• Emergency water shut off
• Emergency leak detection
• Damaged pipe section removal
• Burst pipe replacement
• Underground supply line repair
• Water pressure testing
• Concealed pipe access
• Post repair system inspection

Service Area

We primarily serve Littleton CO and surrounding neighborhoods. We may decline service for locations outside our standard service area at our discretion.

How Services Are Requested

Services are requested by calling (720) 555-0187. We do not accept service requests through forms or email submissions. All service details, pricing, and scheduling are confirmed verbally during your call.

Quotes and Pricing

We provide verbal quotes before beginning work. Quotes are based on the information you share with us and what we observe on site. If additional problems are discovered during work that require additional repairs, we will stop and discuss the new scope with you before proceeding.

Price ranges shown on our website are estimates for general reference. Actual pricing depends on your specific situation, materials needed, access requirements, and time of service. A written or verbal quote from our team is the final pricing authority, not website estimates.

After Hours and Weekend Service

Service outside normal business hours, on weekends, or on holidays may include a surcharge of $150 to $400 depending on the job. This surcharge will be disclosed when you call.

Payment

Payment is due at completion of service unless other arrangements are agreed upon in advance. We accept cash, check, and major credit cards. Returned checks or declined payments may be subject to additional fees as allowed by Colorado law.

Service Warranties

Workmanship Warranty

We stand behind our work. Specific warranty terms depend on the type of service performed and will be discussed with you at the time of service. Standard warranties typically cover workmanship for a defined period from the date of completion.

Material Warranties

Materials and parts carry warranties provided by the manufacturer. We will share applicable manufacturer warranty information when relevant.

Warranty Limitations

Our warranties do not cover:

• Damage caused by misuse, neglect, or alteration after our work
• Damage caused by acts of nature, including floods, freezes beyond standard, earthquakes, or fire
• Pre-existing conditions outside the scope of our repair
• Damage caused by other contractors or homeowner repairs after our work
• Normal wear and tear
• Issues with plumbing not covered by the specific repair we performed

To make a warranty claim, call us at (720) 555-0187 and describe the issue. We will respond promptly and in good faith.

Access to Your Property

When you request service, you authorize us to access your property to perform the work. You confirm that you are the owner of the property or are authorized by the owner to request plumbing work.

You agree to:

• Provide safe access to the work area
• Disclose any known hazards (asbestos, mold, structural issues, pets, etc.) before work begins
• Keep children and pets clear of the work area for safety
• Allow us reasonable time to complete the work

Limitations of Liability

To the maximum extent allowed by Colorado law, Littleton Pipe Rescue is not liable for:

• Indirect, incidental, consequential, or punitive damages
• Loss of use, loss of income, or loss of business opportunity
• Damage to property caused by pre-existing conditions outside our control
• Delays caused by factors outside our control, including weather, supplier issues, or utility problems
• Information on our website that may be out of date, incomplete, or inaccurate

Cancellations and Rescheduling

We understand plans change. If you need to cancel or reschedule a scheduled appointment, please call us as soon as possible at (720) 555-0187.

For emergency service calls where we have already been dispatched and are en route or on site, a trip charge may apply if the work is cancelled.

Insurance Claims

We will provide reasonable documentation to support any insurance claim related to our work, including written reports, photos, and invoices. However, we are not a party to any insurance claim and cannot guarantee coverage or payment from your insurance provider.

Payment for our services is your responsibility regardless of insurance coverage or claim status.

Third Party Links

Our website may link to other websites for your convenience. We do not endorse or control these third party sites and are not responsible for their content, policies, or practices.

Changes to These Terms

We may update these Terms from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website or services after changes means you accept the updated Terms.

If significant changes are made, we will note them at the top of this page for a reasonable period.

Governing Law and Disputes

These Terms are governed by the laws of the State of Colorado without regard to conflict of law principles.

Any dispute arising from these Terms, our website, or our services will be resolved as follows:

Good Faith Discussion First

We ask that you contact us first to discuss any concern. Most disputes can be resolved by talking through the issue directly. Call us at (720) 555-0187 or write to our address below.

Legal Jurisdiction

If a dispute cannot be resolved through direct discussion, it shall be brought in the state or federal courts located in Arapahoe County or Jefferson County, Colorado. You agree to the jurisdiction of these courts.

Severability

If any part of these Terms is found to be unenforceable, the remaining parts will continue in full effect. The unenforceable portion will be modified to the minimum extent needed to make it enforceable while preserving the original intent.

Entire Agreement

These Terms, along with our Privacy Policy and any specific service agreements, make up the entire agreement between you and Littleton Pipe Rescue regarding your use of our website and services.

Contact Us About These Terms

Have questions about these Terms? Want to discuss any part of them before using our services?